Complaint Resolution Policy

Please provide with us with information below so we may review and process your complaint. Information provided to us will only be shared within Oracle Independent Consultants (OIC).

Please read our Complaint Policy to learn more about how we share your information and the process used to investigate and resolve your complaint.

Complaint Policy

Use the Complaint Form to record your complaint. Depending upon the nature of the complaint, the investigation may require: (1) access to our CPE participation records; (2) review of our CPE promotional materials; and (3) in some instances, review of a program offered by the Oracle Independent Consultants LLC (OIC).

If the complaint involves an administrative infraction, OIC will investigate the infraction and correct the problem and provide evidence that appropriate action has been taken.  If the complaint involves program content, OIC may designate a representative to participate in and evaluate a program offered by OIC.

Please allow ten (10) business days to process your complaint and respond to the Complaint Form you submitted.

Contact Us

If you have any questions, you can contact OIC Customer Service at customerservice@theoicllc.com.

Alternatively. use our Contact Us form.

Complaint Form

Your satisfaction is important to us.  You can use the following form to document any complaints that you may have concerning OIC Training activities.