We will refund, in full, all cancellations made five (5) business days or more prior to the course offering date. If you cancel your course within the five-business-day window, we will refund the course fee less $150. You will not receive any refund for a cancellation made the day the course is scheduled. You may send a substitute colleague without penalty. Contact Us

We will refund, in full, all conference and boot camp cancellations made 15 business days or more prior to the first day of the event. If you cancel your reservation within the 15-business-day window, we will refund the course fee less $300. You will not receive any refund for a cancellation made the day the course is scheduled. You may send a substitute colleague without penalty. Contact Us

We will refund, in full, all cancellations made five (5) business days or more prior to the webcast offering date. If you cancel your course within the five-business-day window, we will refund the course fee, less $50. You will not receive any refund for a cancellation made the day of the webcast. We allow colleague substitutions without penalty. Contact Us

Any unlimited package cannot be cancelled once the user has attended and completed more than one course or after 3 days of purchase. Contact Us

If you reschedule a confirmed, on-site training at any time, the rescheduling fee will be $750 plus any change-in-travel fees required to accommodate the new date. This fee is in addition to standard on-site training fee. If you cancel an on-site training session, you will be responsible for 100% of the fee, instructor travel, materials production, and shipping costs already incurred. If weather conditions or other unforeseen circumstances require the cancellation of an on-site training session, OIC will make every effort to reschedule the same course for another date. OIC does not assume financial responsibility for travel expenses incurred by instructors due to cancellation.Contact Us

All Self-Study courses can be cancelled within 3 days from the purchase date. Contact Us